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Malook

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Privacy Policy

Introduction

Malook Pharmaceuticals Pvt Ltd. respects and is committed to protecting the privacy of every individual who visits its website. This privacy policy sets out how we protect and use information that we collect or that you provide to us when you use the website.

What information do we collect about you?

You are free to browse our website without disclosing any personal information to us.
 When you access the site, contact us, register with us, book events or purchase products from us, voluntarily complete customer surveys or provide feedback we may collect and process the following information:

  1. a) Personal information about you that you provide when you contact us or register and shop with us. This includes your first and last name and title, your billing address, delivery address, your company details (if any) and contact information such as your telephone number and email address;
  2. b) If you are a Health Professional or other form of health advisor, your professional associations, practitioner certificate/qualifications and specific areas of interest and where you studied;
  3. c) Information we may collect about your visits to our website and any emails or calls you make to us. We may monitor these for the purposes of quality control and to improve the service we offer. The technical data we collect may include information about your general internet usage as well as the usage of our website, is collected using cookies (a cookie file is stored on your computer or smartphone – for more detail on cookies please see our Cookie Policy) and includes the internet protocol (IP) address used to connect your computer to the internet, your login information to our site, browser and operating system details, the Uniform Resource Locator (URL) details, events and products you viewed or searched for, webpage interaction information, browsing methods and any phone number or email address you use to contact us;
  4. d) Information about you that we may receive from other sources. We work closely with business partners (including, for example, those providing technical, payment and delivery services, analytics providers, search information providers and credit reference agencies) and we may receive information about you from them.

Security and the processing of your personal information

At Malook Pharmaceuticals Pvt Ltd. we understand that security is an important concern for you when purchasing on-line. Information you give us will be stored securely on our systems and we use sophisticated technology to ensure that all your personal and payment details remain confidential. We do not store payment card details and to keep all of your personal information private.

Malook Pharmaceuticals Pvt Ltd. complies with all applicable Data Protection and consumer legislation. Our security technologies and procedures are regularly reviewed to ensure that they are up to date and effective. For further verification look for the padlock symbol in your browser window as you proceed through the order and payment process.

Your personal data and payment card details will only be used by us for the purposes of operating our business. They will not be disclosed to or shared with any third parties except our business partners that assist us in providing our products and services to you, or as required by law. We and our business partners may transfer, store and process your details and we will do all that we reasonably can to ensure that your personal data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of any information transmitted to or from our website. Any transmission is at your own risk and you should ensure that any payment transactions you make are made in a secure environment. You should keep confidential any personal security codes and passwords and comply with any instructions that we may give you in order to keep such details confidential and safe.

How do we use your information?

We may use information about you in the following ways:
a) To improve our products, services and website, and ensure that content from our website is presented in the most effective manner:

b) To provide you with information, products or services that you request from us, and which we feel may interest you where you have asked or consented to be contacted for such purposes.
c) To carry out our obligations arising from any contracts entered into between you and us;
d) To allow you to participate in interactive features of our service, when you choose to do so;
e) To notify you about changes to our products and services.
f) For our own market research purposes (for example to invite you to provide us with feedback on our products and services);
g) To administer our site and for internal operations including troubleshooting, security purposes, data analysis, testing and statistical survey purposes.
If you do not want us to use your personal or company contact data for our marketing purposes or to send you details about special offers, third parties or other information which we think may be of interest to you, please contact us or tick the relevant box when we collect your data or use the unsubscribe facility in our communications. Please note that we will never sell your details to any third parties.

When would we disclose your information?

We may disclose your personal data to third parties if:
a) We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to enforce our terms and conditions, or to protect our rights and property or our safety and that of our customers and third parties. This includes exchanging information with other organizations for the purposes of fraud protection and credit risk reduction.

b) If Malook Pharmaceuticals Pvt Ltd. is involved in a sale or purchase of a business or assets, in which case personal data about our customers may need to be disclosed to the buyer or seller.
Your rights and control of your information

You have the right to, at any time:

a) Access the information we hold about you in accordance with the Data Protection Act 1998. If you would like a copy of some or all of the personal information, we hold on you, you can email shailesh12sharma@gmail.com. Any access request may be subject to a small fee to cover our costs.
b) Ask for your information to be corrected or updated.
c) Ask us to remove/permanently delete your information from our records.
d) Tell us if you do not want us to use your information for our own direct marketing purposes. We expressly do not pass your personal data on to third parties for direct marketing purposes.
To do this, you can tick the appropriate box on the form(s) we use to collect your information or by using the unsubscribe facility (contained at the bottom of every marketing email) or by contacting us via the Contact Us page on the website.

Our website may contain links to and from the websites of our business partners and other third-party sites of interest over which we have no direct control. If you follow a link to any of these websites, you will have left our site and we do not accept any responsibility or liability for the privacy of any information you provide whilst visiting such sites. You should check the sites carefully before you submit any personal data to them.

Changes to this Privacy Policy

We may occasionally update this privacy policy. We encourage you to periodically review this privacy policy to stay informed about how we are using and protecting information that we collect. By continuing to use our website you are agreeing to any updates that we may make.

Contact Information

If you would like to contact us about your information or this privacy policy, please contact us via the Contact Us page on the website. For the purposes of the Data Protection Act 1998 (the Act), the data controller is Malook Pharmaceuticals Pvt Ltd. and with trading address: F-21 Third Floor, Vishwakarma Colony, New Delhi, Delhi 110044.

Cookie Policy

Information about our use of Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that is stored on your computer or smartphone when you visit a website. 

Cookies are useful as they help us to provide you with a good experience when you browse our site, for example by storing your preferences and maintaining your shopping cart. They also help us to improve the site. By continuing to browse the site, you are agreeing to our use of cookies, and you are giving your consent that cookies (as listed below) may be used. Please note that information gathered by the cookies on our site is anonymous and cannot be used to identify you personally.

We use the following types of cookie:

  1. a) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and to use a shopping cart.
  2. b) Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences.
  3. c) Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.  Some of these are third party cookies which analyses website usage.
  4. d) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. This information is anonymous and cannot identify you personally, but we may share it with third parties to help tailor advertising to your interests.

You can block cookies by activating settings on the website browser that you are using. However, if you use the settings to block all cookies (including essential cookies) some of our website features may not function as a result. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org